Shipping & Delivery Policy

Last Updated: June 2026

At Baked With Love Online, we are committed to delivering your orders safely, accurately, and on time. This Shipping & Delivery Policy outlines our shipping procedures, estimated delivery timelines, and important information regarding order fulfillment.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends, public holidays, or non-working days will be processed on the next business day.

• During festive seasons, sales events, or periods of high order volume, processing times may be slightly extended.

Once your order is processed and shipped, you will receive shipment details via email, SMS, or WhatsApp (where applicable).

2. Shipping Coverage

We currently ship across most locations within India through trusted courier and logistics partners.

For remote or service-restricted locations, delivery timelines may vary depending on courier availability.

3. Delivery Time

Estimated delivery timelines are as follows:

Location	Estimated Delivery Time
Metro Cities	2–5 Business Days
Tier 2 & Tier 3 Cities	3–7 Business Days
Remote Areas	5–10 Business Days

Please note that these are estimated delivery times and may vary due to courier operations and local conditions.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• Free shipping offers may be available on selected orders, products, or promotional campaigns.

• Additional charges may apply for expedited delivery or remote service locations.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared through email, SMS, WhatsApp, or your customer account (if available).

Customers can use the tracking number provided to monitor shipment progress.

6. Delayed Deliveries

While we strive to deliver orders within the estimated timeline, delays may occur due to:

• Weather conditions

• Natural disasters

• Public holidays

• Courier service disruptions

• Transportation issues

• Government restrictions

• High seasonal demand

Baked With Love Online shall not be held liable for delays caused by third-party logistics providers or circumstances beyond our control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including:

• Full Name

• Complete Address

• Landmark (if applicable)

• Mobile Number

• PIN Code

Any delays or failed deliveries resulting from incorrect information provided by the customer shall be the customer's responsibility.

8. Failed Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery remains unsuccessful due to:

• Customer unavailability

• Incorrect address

• Refusal to accept delivery

the shipment may be returned to us. Additional shipping charges may apply for re-dispatching the order.

9. Damaged or Missing Packages

If you receive:

• A damaged package

• A tampered package

• Missing items in your order

please contact us within 48 hours of delivery with:

• Order Number

• Photos of the package and products

• Description of the issue

Our team will review the matter and provide an appropriate resolution.

10. Partial Shipments

In certain cases, orders containing multiple products may be shipped separately due to stock availability, packaging requirements, or warehouse logistics.

Customers will be informed if an order is dispatched in multiple shipments.

11. Delivery Confirmation

A delivery is considered complete when the courier partner marks the shipment as delivered at the shipping address provided during checkout.

Baked With Love Online is not responsible for lost or misplaced packages after successful delivery confirmation.

12. Contact Us

If you have any questions regarding shipping, delivery status, or order tracking, please contact us:

Baked With Love Online

Email: bakedwithlovesodepur@gmail.com

Phone: 8981849672

Address: Ground 177, Siddhi binayak apartment, Arunachal Sodepur,Kolkata700110. West Bengal

Our customer support team will be happy to assist you.