Terms & Conditions

Last Updated: June 2026

Welcome to Baked With Love Online. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please refrain from using our website.

1. General

Baked With Love Online provides baking, cake decorating, chocolate-making supplies, moulds, tools, packaging materials, and related products through its online platform.

We reserve the right to modify, suspend, or discontinue any part of the website, products, or services at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

• The information provided by you is accurate and complete.

• You are legally capable of entering into binding agreements.

3. Product Information

We strive to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

• Product colors may vary slightly due to screen settings and photography.

• Product packaging may differ from images shown on the website.

• Minor variations in size, design, or finish may occur depending on the manufacturer.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Pricing & Payments

• All prices displayed on the website are in Indian Rupees (INR).

• Prices are subject to change without prior notice.

• Orders will be processed only after successful payment confirmation.

• We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or payment issues.

Payments are processed securely through authorized third-party payment gateways.

5. Order Acceptance & Cancellation

An order confirmation does not guarantee acceptance of your order.

We reserve the right to:

• Refuse or cancel any order at our discretion.

• Limit quantities purchased by a customer.

• Cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity.

If an order is canceled after payment has been received, the eligible refund amount will be processed according to our refund policy.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and courier services.

• Delays caused by courier partners, weather conditions, natural disasters, strikes, or unforeseen circumstances are beyond our control.

• Customers are responsible for providing accurate shipping information.

Please review our Shipping & Delivery Policy for additional details.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Products that are damaged, defective, incorrectly delivered, or approved under our return guidelines may be eligible for replacement or refund.

8. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Submit false or misleading information.

• Interfere with website security or functionality.

• Upload malicious software, viruses, or harmful content.

• Attempt unauthorized access to our systems or customer information.

Violation of these terms may result in suspension or termination of access.

9. Intellectual Property

All content on this website, including:

• Logos

• Product images

• Graphics

• Text

• Website design

• Product descriptions

is the property of Baked With Love Online or its licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Baked With Love Online shall not be liable for:

• Indirect or consequential damages

• Loss of profits or business opportunities

• Website interruptions or technical issues

• Delays in delivery caused by third-party logistics providers

• Misuse of products purchased from the website

Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

11. Product Usage

Customers are responsible for using all baking, decorating, and food-related products safely and according to the manufacturer's instructions.

Baked With Love Online shall not be responsible for any damages, injuries, or losses arising from improper use of products.

12. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse such websites and are not responsible for their content, policies, or practices.

Users access third-party websites at their own risk.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Floods

• Fires

• Government actions

• Strikes

• Internet outages

• Transportation disruptions

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in the city where Baked With Love Online operates.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Baked With Love Online

Email: bakedwithlovesodepur@gmail.com

Phone: 8981849672

Address: Ground 177, Siddhi binayak apartment, Arunachal Sodepur,Kolkata700110. West Bengal

We will be happy to assist you with any concerns or queries.